Petco Animal Supplies - 1400f 75th Street, Downers Grove

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Reviews about Petco Animal Supplies

• Clay Neal
  ★ ★ ☆ ☆ ☆
  It's you're average Petco. The reason I'm give a low rating is the staff I worked with were rather rude. I recently came here after getting a puppy to get puppy supplies and while the intentions may have been good, the approach two staff members had with me was pretty bad. I've had dogs all my life so this was not my first rodeo. However, the way the employees talked to me was as if I had no idea what I was doing and not in a polite way either. Their tone and language gave the impression of "You're dumb and clearly need help as a pet owner." They more or less micromanaging my shopping telling me what I needed to be doing with my pet when I've had 4 good behaved dogs all raised and trained well. For the sake of just wanting to get my trip over with and not caring that much to converse with them about different training and raising techniques I just politely listened and moved on each time they approached me (3-4 times). Again, I get that they also have experience and work at a pet store and are a great resource for those seeking help, myself included sometimes! But the approach and way they address people was down right rude. So much so that I felt the need to do this review and will most likely do my pet shopping elsewhere.

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