Tech Auto Service - 660 Ogden Avenue, Downers Grove

Jobs in Tech Auto Service, career

Reviews about Tech Auto Service

• Miguel Santana
  ★ ☆ ☆ ☆ ☆
  Wouldn't recommend! I brought my vehicle in because my turn signals weren't working. When they called to give me the update, they weren't sure if it needed a switch but recommended buying a salvage part (steering column) to replace some of the plastic pieces that were broken in the column anyway(which these parts aren't needed for the turn signal repair or why they aren't working) and that they will switch out the turn signal switches. After a week of having my car (I stayed patient while waiting but something has to give when you haven't heard from anybody) "I HAD TO CALL" for an update(I shouldn't have to do that), I couldn't quite understand what he was getting at on the phone, so I agreed to come down to talk. Basically he tells me there is no power going to the switch (I have a little automotive background) and that they will have to see where the wires run to (at this point I figured all fuses were checked and I'm thinking its a wire break in the circuit). I told Dan I can grab a schematic diagram for them to help out . Long behold when I look at the schematic diagram, I found there is a fuse for the turn signal located in the trunk area. I share this information with Dan, he looked confused and shocked (almost like a whoops stare) that the fuse was located in the back in the trunk. I get a call the next day saying the fuse needed to be replaced with some relays and that the total repair will be $400.00 (labor). I was infuriated! All mechanics will say, rule 101, is to check all fuses when it comes to electrical. So who knows if my original switch was bad or not they replaced but basically I had to pay for all that labor that may not of been necessary that took them 1 1/2 weeks to complete and figure out with MY HELP. This is ridiculous when they didn't properly diagnose the job right the first time. I wouldn't recommend coming here for repairs, especially when they don't have the resources to properly diagnose your car, so you end up paying more for it with their incompetency!
• da J
  ★ ☆ ☆ ☆ ☆
  I think the service is not good enough to recommend this place to anyone. After our van had an extensive engine issues so we purchased a used engine from them per their recommendation and warranty. Shortly after the engine replacement, it started to leak oil. We asked them to look at the issue and repair it under warranty. However they claimed there was no oil leak. We brought the van back to them a few more times for the same issue. They refused to admit there was oil leak.
  
  We took the van to a different shop to get the second opinion, and they found oil leak using dye. We took that diagnosis back to Tech Auto. They completely ignored and refused to correct the issue.
  
  I would not recommend this shop at all. Refuse to see the problem and avoid the responsibility at all cost. I would recommend strongly staying away from this shop.

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